Terms and Conditions
Last Updated: March 22, 2026
Welcome to Pinders. These Terms and Conditions govern your use of our website and the purchase of any products from our online store. By accessing our site, you agree to be bound by these terms.
1. Legal Drinking Age (Strict Requirement)
By using this website, you represent and warrant that you are at least 18 years of age (the legal drinking age in the Bahamas).
- Verification: We reserve the right to use third-party age verification services.
- Delivery: A valid government-issued photo ID must be presented by the recipient at the time of delivery. We will not leave alcohol with anyone under the legal age or anyone who cannot provide proof of age.
2. Account Responsibility
If you create an account at Pinders, you are responsible for maintaining the confidentiality of your account details and password. You agree to accept responsibility for all activities that occur under your account.
3. Product Availability and Pricing
- Errors: We strive for accuracy, but errors in pricing or descriptions may occur. We reserve the right to correct these errors and cancel any orders placed at an incorrect price.
- Vintages: For wine products, vintages may change without notice depending on supplier availability.
- Stock: All orders are subject to availability. If an item is out of stock, we will contact you to offer a substitute or a refund.
4. Payments and Security
All payments are processed through secure, encrypted gateways. By providing payment information, you represent that you have the legal right to use the payment method provided. Orders will only be processed once payment is confirmed.
5. Delivery and Pickup
- Service Area: Delivery is available within specified areas of New Providence [and other islands if applicable].
- Timeframes: While we aim for prompt delivery, “Same Day” or “Next Day” windows are estimates and not guaranteed.
- Failure to Deliver: If no one of legal age is present to receive the order, a redelivery fee may apply.
6. Returns and Refunds
Due to the nature of the products sold, returns are generally not accepted unless:
- The product is corked or spoiled (subject to inspection).
- The wrong product was delivered.
- The product was damaged during delivery. Please contact us within 24 hours of receipt to report any issues.
7. Intellectual Property
All content on this website, including text, graphics, logos, and images (such as “The Master’s Selection” and “Spirits & Provisions” branding), is the property of Pinders and is protected by copyright laws.
8. Limitation of Liability
Pinders shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or the inability to use our website. You agree to consume all products responsibly and at your own risk.
9. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of The Commonwealth of The Bahamas.
10. Changes to Terms
We reserve the right to update these Terms at any time. Continued use of the website following any changes constitutes your acceptance of the new Terms.